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IHM Tenancy Sustainment

Structured care with measurable outcomes

Delivered by Vocal Rogue®, IHM partner for the award-winning RediHomes. We secure local authority Exempt Accommodation compliance, helping residents build resilience and routine while protecting your assets. The service minimises void risks through robust tenancy sustainability checks and audit-proof administrative evidence logs. Operations are overseen by a former corporate finance and affordability expert. Explore our commercial tiers below.

Target Audience: Registered Providers | HMO Landlords | Housing Officers | Residents (via authorised provider referral)

Our Service Subscriptions

Click the image to choose your package and pay securely

Operational Coverage: Actively delivering framework services to local property assets across Dudley, Oldbury, Rowley Regis, Smethwick, Tipton, Wednesbury and West Bromwich.

5-Bed (Max) Basic

£1,197

Delivering compliant Intensive Housing Management (IHM) services.


Property Capacity: 1 local HMO asset (Up to 5 licensed beds).

Welfare Provision: 1 Initial F2F risk assessment, 10-min bi-weekly phone triage.

Tenancy Support: 1 monthly peer-support session held at our localised community hub.

Subsistence Infrastructure: 1 authorised monthly referral to Wednesbury Supermarket.

Provider Deliverable: Monthly digital tenant log for local council care audits.


8-Bed (Max) Basic

£1,768

Delivering compliant Intensive Housing Management (IHM) inside larger assets.


Property Capacity: 1 HMO asset (Up to 8 licensed bed spaces).

Welfare Provision: 1 Initial F2F risk assessment, 10-min bi-weekly phone triage.

Tenancy Support: 1 monthly peer-support session held at our localised community hub.

Subsistence Infrastructure: 1 authorised monthly referral to Wednesbury Supermarket.

Provider Deliverable: Monthly progress logs for local housing benefit compliance.


15-Bed Portfolio

£4,144

Designed for RPs seeking a partner to deliver support inside properties. 


Property Capacity: Up to 3 HMO assets (Maximum 5 licensed beds per house).

Welfare Provision: 1 Initial F2F risk assessment, 15-min bi-weekly phone triage. 

Tenancy Support: 1 monthly communal area peer-support session held at property.

Subsistence Infrastructure: 2 authorised monthly referrals to Wednesbury Supermarket. 

Provider Deliverable: Quarterly legal text and property risk alerts.


24-Bed Portfolio

£6,188

Designed for RPs seeking a partner to deliver support inside properties. 


Property Capacity: Up to 3 HMO assets (Maximum 8 licensed beds per house).

Welfare Provision: 1 Initial F2F risk assessment, 15-min bi-weekly phone triage. 

Tenancy Support: 1 monthly communal area peer-support session held at property.

Subsistence Infrastructure: 2 authorised monthly referrals to Wednesbury Supermarket.

Provider Deliverable: Quarterly legal text and property risk alerts.

Financial Triage

£2,026

Intensive tenancy preservation framework for high-risk assets.


Property Capacity: 1 HMO asset (Up to a maximum 5 licensed bed spaces).

Welfare Provision: 1 Initial F2F assessment, 15-min weekly triage, mail sorting. 

Tenancy Support: 1 monthly communal area peer-support session held at property.

Subsistence Infrastructure: Budget verified triage, for up to 4 weekly supermarket authorised shops. 

Provider Deliverable: Quarterly legal text and property risk alerts.

Financial Care

£3,051

Intensive tenancy preservation framework for high-risk assets.


Property Capacity: 1 HMO asset (Up to a maximum 8 licensed bed spaces).

Welfare Provision: 1 Initial F2F assessment, 15-min weekly triage, mail sorting. 

Tenancy Support: 1 monthly communal area peer-support session held at property.

Subsistence Infrastructure: Budget verified triage, for up to 4 weekly supermarket authorised shops. 

Provider Deliverable: Quarterly legal text and property risk alerts.

If a resident lacks a phone or device, please indicate this on the form. We will use the property's communal spaces or local face-to-face contact to ensure all required IHM support is delivered and logged for your compliance audits.

Please Note:

"All advertised package rates are reviewed annually and are subject to adjustment in line with operational overheads, transport inflation, and cost of living indexes. Contracted clients will receive a minimum of 30 days' written notice prior to any rate changes."

Important:  Ensure the tenant consents to their information being shared. Full GDPR & Safeguarding policies are in the referral form: Data, Privacy & Safeguarding.

"Refer A Tenant Now"

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

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