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IHM Tenancy Sustainment

Structured care with measurable outcomes

Delivered by Vocal Rogue®, IHM partner for the award-winning RediHomes. We secure local authority Exempt Accommodation compliance, helping residents build resilience and routine while protecting your assets. The service minimises void risks through robust tenancy sustainability checks and audit-proof administrative evidence logs. Operations are overseen by a former corporate finance and affordability expert. Explore our commercial tiers below.

Target Audience: Registered Providers | HMO Landlords | Housing Officers | Residents (via authorised provider referral)

How Referrals Work

“Choose your package and click the image to proceed to secure payment.”

Click “Refer a tenant now” below to open the referral form. Our team will review and contact the tenant to schedule.

Essential Stabilisation Package

£145

  • Initial Assessment: 45–60 mins, structured pre-session to understand tenant needs.
  • Sessions per Tenant: 2 structured sessions.
  • Tenants Covered: 1.
  • Includes: Brief action plan & outcome summary.


Referrals are confirmed and scheduled once payment has been received. 

Core Stabilisation Package (Recommended)

£275

  • Initial Assessment: 45–60 mins, structured pre-session to tailor support
  • Sessions per Tenant: 4 structured sessions
  • Tenants Covered: 1
  • Includes: Progress tracking, personalised resilience plan, end-of-support outcome summary


Referrals are confirmed and scheduled once payment has been received. 

Extended Stabilisation Package

£495

  • Initial Assessment: 45–60 mins, structured pre-session to map tenant needs.
  • Sessions per Tenant: Up to 8 structured sessions.
  • Tenants Covered: 1.
  • Includes: Structured support plan, ongoing progress monitoring, detailed outcome summary for landlord records.


Referrals are confirmed and scheduled once payment has been received. 

Portfolio Support Plan

£850

  • Initial Assessment: 45–60 mins per tenant
  • Sessions per Tenant: 4 structured sessions
  • Tenants Covered: Up to 6 tenants
     

Includes:

  • Priority booking
  • Structured sessions for multiple tenants
  • Quarterly anonymised impact summary
  • Compliance reporting language
     

Optional Add-Ons: Additional tenants £125 each; urgent sessions £95 per rapid assessment

If the tenant does not have access to a device or internet, please indicate this in the referral so alternative arrangements (e.g. libraries, Jobcentres) can be arranged.

Please Note:

"All advertised package rates are reviewed annually and are subject to adjustment in line with operational overheads, transport inflation, and cost of living indexes. Contracted clients will receive a minimum of 30 days' written notice prior to any rate changes."

Important:  Ensure the tenant consents to their information being shared. Full GDPR & Safeguarding policies are in the referral form: Data, Privacy & Safeguarding.

"Refer A Tenant Now"

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

If in urgent need, contact 999, Samaritans 116 123, or Local Crisis Services.

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All Rights Reserved - Company No: 13781132

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