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How Referrals Work
“Choose your package and click the image to proceed to secure payment.”
Click “Refer a tenant now” below to open the referral form. Our team will review and contact the tenant to schedule.
- Initial Assessment: 45–60 mins, structured pre-session to understand tenant needs.
- Sessions per Tenant: 2 structured sessions.
- Tenants Covered: 1.
- Includes: Brief action plan & outcome summary.
Referrals are confirmed and scheduled once payment has been received.
- Initial Assessment: 45–60 mins, structured pre-session to tailor support
- Sessions per Tenant: 4 structured sessions
- Tenants Covered: 1
- Includes: Progress tracking, personalised resilience plan, end-of-support outcome summary
Referrals are confirmed and scheduled once payment has been received.
- Initial Assessment: 45–60 mins, structured pre-session to map tenant needs.
- Sessions per Tenant: Up to 8 structured sessions.
- Tenants Covered: 1.
- Includes: Structured support plan, ongoing progress monitoring, detailed outcome summary for landlord records.
Referrals are confirmed and scheduled once payment has been received.
- Initial Assessment: 45–60 mins per tenant
- Sessions per Tenant: 4 structured sessions
- Tenants Covered: Up to 6 tenants
Includes:
- Priority booking
- Structured sessions for multiple tenants
- Quarterly anonymised impact summary
- Compliance reporting language
Optional Add-Ons: Additional tenants £125 each; urgent sessions £95 per rapid assessment
If the tenant does not have access to a device or internet, please indicate this in the referral so alternative arrangements (e.g. libraries, Jobcentres) can be arranged.
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